Communications With The Tenant

One of the most critical duties that any property management professional in Shirlington performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Shirlington may ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.