Communications With The Tenant

One of the primary services that a property management expert in Crystal City performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Crystal City often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.