Communications With The Tenant

One of the most important duties that a property management professional in Crystal City performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Crystal City often ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of weakness causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.