Communications With The Tenant

One of the important duties that your property manager in Crystal City performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Renters in Crystal City may ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.