Communications With The Tenant

One of the most critical services that a property manager in Crystal City performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Crystal City may ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.