Communications With The Tenant

One of the most critical services that any property management professional in Clarendon performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Clarendon often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.