Communications With The Tenant

One of the most critical services that any property management professional in West End performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Renters in West End may ask to change rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.