Communications With The Tenant

One of the important services that any property management expert in West End performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Tenants in West End will often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.