Communications With The Tenant

One of the primary services that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Renters in Northern Virginia may ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.