Communications With The Tenant

One of the most important duties that your property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia will often ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.