Communications With The Tenant

One of the important duties that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.