Communications With The Tenant

One of the primary services that your property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia will often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.