Communications With The Tenant

One of the important duties that any property management expert in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia may ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.