Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.