Communications With The Tenant

One of the primary services that a property management professional in Catalina performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Catalina often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.