Communications With The Tenant

One of the important services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.