Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Northern Virginia typically ask to break rules, or make other special requests. The property management professional knows the rules and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.