Communications With The Tenant

One of the important duties that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.