Communications With The Tenant

One of the most important services that any property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Northern Virginia may ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.