Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia often ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.