Communications With The Tenant

One of the primary services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.