Communications With The Tenant

One of the most important services that your property management expert in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.