Communications With The Tenant

One of the important duties that any property manager in Potomac Yard performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Potomac Yard will often ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.