Communications With The Tenant

One of the primary duties that your property management expert in Potomac Yard performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in Potomac Yard often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.