Communications With The Tenant

One of the most critical duties that your property management professional in Potomac Yard performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Potomac Yard may ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.