Communications With The Tenant

One of the primary services that a property management expert in Old Town performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Old Town may ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.