Communications With The Tenant

One of the most critical services that a property manager in New Alexandria performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in New Alexandria will often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.