Communications With The Tenant

One of the primary duties that your property management professional in Franconia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Tenants in Franconia typically ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.