Communications With The Tenant

One of the most critical services that your property management professional in Del Ray performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Del Ray will often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.