Communications With The Tenant

One of the most critical services that any property management professional in Del Ray performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Del Ray often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of weakness causing the landlord to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.