Communications With The Tenant

One of the most important duties that a property management professional in Del Ray performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Del Ray typically ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to give into a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.