Communications With The Tenant

One of the primary duties that any property management professional in Carlyle District performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Carlyle District typically ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.