Communications With The Tenant

One of the most important services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Northern Virginia typically ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.