Communications With The Tenant

One of the most important services that a property management professional in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Renters in Northern Virginia often ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.