Communications With The Tenant

One of the most important duties that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.