Communications With The Tenant

One of the most important duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.