Communications With The Tenant

One of the important services that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.