Communications With The Tenant

Handling interactions with a renter in Northern Virginia

One of the primary duties that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Northern Virginia typically ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.