Communications With The Tenant

One of the primary services that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.