Communications With The Tenant

One of the most important services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.