Communications With The Tenant

One of the important duties that any property management expert in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Northern Virginia typically ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.