Communications With The Tenant

One of the most important duties that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia will often ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.