Communications With The Tenant

One of the primary duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia will often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.