Communications With The Tenant

One of the important services that any property management expert in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia may ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.