Communications With The Tenant

One of the most critical duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Tenants in Northern Virginia typically ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.