Communications With The Tenant

One of the most important services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Northern Virginia will often ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.