Communications With The Tenant

One of the important duties that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.