Communications With The Tenant

One of the most important duties that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.