Communications With The Tenant

One of the primary services that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Northern Virginia typically ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.