Communications With The Tenant

One of the primary services that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Renters in Northern Virginia often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.