Communications With The Tenant

One of the most critical services that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Renters in Northern Virginia may ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.