Communications With The Tenant

One of the primary services that any property management expert in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Northern Virginia may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.