Communications With The Tenant

One of the most important services that a property management expert in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia will often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.