Communications With The Tenant

One of the most important duties that your property management professional in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.