Communications With The Tenant

One of the most critical services that your property management expert in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia may ask to change lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.