Communications With The Tenant

One of the most critical duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Renters in Northern Virginia will often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.