Communications With The Tenant

One of the most important services that your property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Northern Virginia typically ask to break lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.