Communications With The Tenant

One of the most important services that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Northern Virginia will often ask to change rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.