Communications With The Tenant

One of the most important duties that any property manager in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.