Communications With The Tenant

Managing interactions with a renter in Northern Virginia

One of the primary services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Northern Virginia may ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.