Communications With The Tenant

One of the most important duties that your property management expert in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the owner to overrule our work.