Communications With The Tenant

One of the important services that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Northern Virginia often ask to change lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.